Return & Refund Policy

We offer a 10-day return policy. You must request a return within 10 days of receiving your order. Requests made after this period may not be accepted.

To be eligible for a return, the product should generally be unused, in its original condition, and returned with its original packaging, accessories, and other included items where applicable.

Certain products may be excluded from return or replacement due to their nature. Any applicable exclusions will be communicated on the product page or at the time of purchase.

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and clear photographs or videos showing the issue.

We may request additional information or evidence to verify the issue before approving a return or replacement.

Once the returned product has been received and inspected, we will notify you whether the replacement request has been approved.

If approved, the replacement product will normally be dispatched within 7–10 business days, subject to product availability and logistics conditions.

If the same product is unavailable, we may offer an alternative resolution, such as a refund or another suitable option, where applicable.

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If your refund is approved, the eligible refund amount will be processed to your original payment method within 7 business days.

Please note that after we initiate the refund, the actual time for the amount to appear in your bank account, card, or payment account may vary depending on your bank or payment service provider.

Any applicable shipping, handling, COD, or other non-refundable charges may be deducted from the refund amount where permitted under our applicable policies.

To request a return, please contact our customer support team with:

• Your order number
• Reason for the return
• Clear photographs or videos of the product, where applicable
• Any other information reasonably required to process your request

Our team will review your request and provide further instructions if the return is eligible.

A return or refund is not automatically guaranteed simply because a request is submitted. All requests are subject to eligibility, product condition, verification, and the applicable terms of this policy.

We reserve the right to reject return or replacement requests that do not meet the applicable eligibility requirements or where there is evidence of misuse, intentional damage, or other abuse of the return policy.