Delivery & Shipping Policy

Orders are processed after successful payment or, for COD orders, after the required COD advance payment has been received.

Orders are delivered through third-party courier and logistics partners.

Estimated delivery timelines are:

• Prepaid Orders: 2–8 business days
• Cash on Delivery Orders: 6–11 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Cash on Delivery is available only for eligible products and locations.

A ₹100 COD advance payment is required when placing a COD order. This advance is collected to reduce fraudulent and fake orders and to confirm the customer's order before dispatch.

The remaining order amount is payable to the courier at the time of delivery.

COD Terms

• ₹100 advance payment is required for eligible COD orders.
• The COD advance is non-refundable if the order is cancelled, refused, or not accepted by the customer.
• The ₹100 advance is separate from the remaining amount payable at delivery.
• We will not dispatch a COD order until the required advance payment has been received.
• Additional delivery or handling charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Once an order has been processed for dispatch, cancellation may not be possible.

If a customer cancels a COD order after confirmation or refuses to accept the package, the COD advance and any applicable non-refundable charges will not be refunded.

For prepaid orders, cancellation and refund requests are subject to our Return, Replacement & Refund Policy.

The delivery timelines provided above are estimates and are not guaranteed dates. Delays may occur due to:

• Courier or logistics issues
• Incorrect or incomplete delivery information
• Weather or natural events
• Public holidays
• Remote or difficult-to-service locations
• Unexpected operational circumstances

We will work with our logistics partners to resolve delivery issues whenever possible.

Customers are responsible for providing a complete and accurate shipping address, mobile number, and other required delivery details.

If incorrect or incomplete information causes a delivery failure, additional shipping charges may apply for re-delivery, where applicable.

Please review the product details, shipping information, payment method, and applicable charges carefully before completing your order.

By placing an order with SR Shopy, you confirm that you have read and understood the applicable terms and conditions.